Customer Support

Frequently Asked Questions (FAQs):

Our care kits are more than just encouraging words! These carefully crafted gift boxes are designed to help people embrace the chemo process and learn ways to make their journey as smooth as possible, while helping them feel loved and supported.

Yes! Our care kits are intentionally crafted to be gender-neutral. Think we could do better? Please let us know! Reach out to jessica@chemocarekits.com.

Yes! Our care kits are intended for anyone that needs to undergo any type of chemo as part of their cancer treatment, whatever the cancer may be.

Yes! Our care kits are intended for anyone that needs to undergo any type of chemo as part of their cancer treatment, whatever the chemo may be.

No. Our care kit includes products such as the lozenges which are not safe for children. Not recommended for children under 12 years old.

Anytime in their chemo treatment journey is a wonderful time to receive this care kit:

  • Before they start. Help them start their journey off right!
  • Shortly after they start. Let them know you’re thinking of them!
  • Between rounds of chemo. Offer encouragement as they start their next round!
  • Towards the end of treatment. Provide extra encouragement to make it to the finish line!

Please reach out to customer service at chemocarekits@acreativeresource.com. Response time is within 24 hours during regular business hours, Monday-Friday, 8-5pm Central Time.

All care kits ship within 2-3 business days via USPS. Overnight or expedited shipping is not available at this time.

Please order one at a time and go through the checkout process for each care kit.

Yes! During the checkout process you’ll be able to enter a personalized message up to 300 characters, including spaces.

Our care kits are not customizable at this time.

Pink Ribbon International created colored cancer ribbons to raise awareness of different types of cancer, and lavender is the color of all cancers.

We created #Thinkshrink© to give people going through chemo a mantra to use while focusing on the cancerous cells shrinking away to nothing. Two #Thinkshrink bracelets are included in each box, one for the recipient and one for their best supporter. If you’d like to order more bracelets, please contact us jessica@chemocarekits.com.

While we are not a non-profit organization, we are highly mission-based. Our mission is to close the gap between those in need who don’t know what they need and those who want to help but don’t know how to help. If you would like to donate a box to an anonymous recipient, please contact us at jessica@chemocarekits.com.

We’re happy to help however we can!